At Roch Valley we take customer satisfaction very seriously. But don't just take our word for it!...
"Roch Valley have consistently provided me with excellent service. It is always a pleasure placing my orders as the customer service they provide is very friendly and personal. My deliveries are always despatched on the same day I place my order and are complete and on time, usually arriving next day. In the event that an item is not available I am always given a date when the item will be available and this date is accurate.
The quality and range of stock is excellent. I very rarely have reason to return goods but when this has been necessary their returns system is efficient and prompt.
When I first started in business the staff at Roch Valley were incredibly helpful in advising me which lines to stock. Their range is extensive and ever growing. If I ever need information regarding a stock item I can ask any member of their sales team and they are able to answer the question. They have also helped me with sales projections enabling me to confidently order items in larger quantities"
J Caroline Barlow
Let's Dance! Welwyn Garden City
"I was a novice to the dance industry and the staff and representative helped me through a very steep learning curve as I supply shoes and garments to 12 dance schools at various grades and disciplines.
Phone or Fax orders are always delivered by the next working day and any shortages are notified straight away. The service that I receive is better than many other British suppliers who I work with. The volume of products that I purchase from them for our business is significant and the issue of faulty goods is negligible and always dealt with swiftly and efficiently. I purchase the two brands, Roch Valley and Zone Gymnastic clothing. They are both innovative and yet good value for money."
Andrew R Cain
Cain of Heswall, Heswall
"Well done Roch Valley on the new RVNEO Jazz Shoe. Lovely fit, arch hugging, suitable for all foot shapes, higher profile, grips the back of the ankle, no bagging around the ankle unlike the other well known brand. Elasticated at the top of the neoprene insert so good grip. A practically perfect shoe"
Love to Dance, Coventry